Know Your Rights

Traineeships

Plain-English info on how traineeships work at Grill’d, paid training time, rostered hours, supervision, and how to fix common issues.

On-the-job learning illustration
This is not legal advice. Consult with the union or a legal professional for further guidance. The 2025 EA has just been approved and information here may update frequently.

What is a traineeship?

A traineeship combines paid, on-the-job work with formal training (typically a Certificate III in Hospitality). You should receive rostered time to train, competent supervision, and fair pay in line with the Enterprise Agreement (EA) and the law.

Minimum rostered hours depend on your state

In Victoria, part-time traineeships require at least 13 paid hours per week (averaged). Other states and territories set different minimums and rules. Check your state’s training authority or contact us if unsure.

Quick reference

Right / RuleWhat it means in practice
Minimum rostered hours
VIC: 13 hours/week (averaged) for part-time traineeships.
NSW/QLD/SA/WA/ACT/TAS/NT: Requirements differ, please speak to GWU or UWU.
Training time is paidOn-the-job and approved off-the-job modules are paid work. Ensure training time appears on your timesheets/payslips.
Supervision & assessmentYou’re entitled to competent supervision and reasonable opportunities to complete assessments and sign-offs.
Breaks & safetyNormal break entitlements and safety rules apply to trainees like all other workers under the EA and WHS laws.

Rostered hours must support training

If your average drops below your state’s minimum (e.g., 13 hours in VIC), it undermines your training plan. Raise it early, keep roster records over 4-week windows.

Training time is paid work

Whether you complete modules at store or an approved off-site session, it should be paid. Keep screenshots/records and check it lands on your payslip.

Stay on-track for completion

You shouldn’t be kept as a ‘trainee’ once competencies are met. On completion, you should move to the correct non-trainee classification and rate.

Need help or not sure?

If you’re told to do training at home unpaid, your hours fall short, or you can’t access assessments, talk to a delegate or contact us for support.

Finishing or exiting a traineeship

On completion you should move to the appropriate non-trainee classification/rate. If the traineeship isn’t working or was mis-used, get advice.

FAQs

Can I be rostered under 13 hours if the store is quiet?

In Victoria, 13 hours/week is averaged (part-time). One light week can be balanced by others. Other states set different minimums; keep a 4-week log and check your state’s rules.

Do I get paid for theory/modules off-site?

Approved training time for your traineeship is paid work. Keep proof of modules/time and check it appears on your payslip.

What happens when I finish the traineeship?

You should be moved to the right non-trainee classification and rate. If that doesn’t occur, contact a delegate. Backpay may be owed from your completion date.